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SHIPPING & DELIVERY | 3-5 DAYS

CHECK OUT OUR NEW LINGERIE COLLECTION...

HYDROJELLY VAJACIAL MASK COMING IN 2 WEEKS!!

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FAQs

What currency are the prices do I see in the site?
All prices are in USD.

I am not in love with my order, can it be returned? What if there is an issue?
We have a no return, no refund policy.


Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order within 24 hours of the order being placed. If the item is already sent, no refund will be processed.

I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email at If the given address is incorrect we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

How long does shipping take?
All orders are shipped within 24 to 48 hours of you placing the order using FedEx, UPS, USPS or ePacket depending on your location and fastest available service. Typical delivery time frame is between 3 to 5 business days after processing however, you may receive your items much earlier. All orders are shipped with tracking number so you can track it every step of the way! Packages may be faced with delays beyond our control due to COVID-19 or postal delays.

I have a question that was not answered, can you please help?

Absolutely! We are here to help you make your home beautiful! Please send us an email to psyourstrulycompany@gmail.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, if you wish to get a prompt response please attach your order number and address the problem clearly, thanks.

Does P.S. Yours Truly have a brick-and-mortar shop?

At the moment, we are online only, but we are happy to assist you and provide personal recommendations via email.

How do I clean my toys?

Refer to our health  page for all you need to know about cleaning and care!

What kind of lubes can I use with my toys??

Our health page covers this as well!

The Warranty Guarantee

Majority of our product collections with the exception of lingerie, are backed with a manufacturer's warranty no less than 1 year.

The Customer Service Guarantee

We commit to supplying our customers with the best and latest products on the market. We strive to give great communication at all time, and will always problem solve any issue that may arise.